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There were 65 questions found in this category:
  1. questionHow can I read data from my database?
    Grapher 7 allows data to be read directly from several sources, including Excel XLS, dBase DBF, Access MDB, and Lotus 1-2-3 files. These files can be opened in Grapher using the File | Open command. Select the file and click the Open button. The data file is opened. Other files, such as info ...

  2. questionWhere can I check what the current version of the software is?
    Q: Where can I check what the current version of the software is? Can I see a detailed list of what each update included? A: To check the current version of the software, visit: http://www.goldensoftware.com/updates.shtml. From each program's main web page, click on the Version History links t ...

  3. questionCan I use the zoom (and other commands) more than once?
    Yes! When you invoke the zoom and many other commands from the toolbar buttons in MapViewer (4,5,6,7), Grapher (1-8), Strater, Surfer (5,6,7,8*, 9**), or Didger (2,3,4**), you have the following options: If you single-click on a tool, it will operate one time. If you double-click on the to ...

  4. questionWhy can't I access the Grapher or Didger 3 Help and Tutorial while running Vista?
    Support for 32-bit help files was broken by Windows Vista. If you use Didger or Grapher 3 under Vista and want to access the Help, you'll need to install WinHlp32.exe from Microsoft's web site.

  5. questionWhere can I find script examples?
    There are many locations where script examples can be located. Download Scripts for Surfer, Grapher, and MapViewer from our website: Golden Software provides a number of useful sample scripts that product owners can download for free from our website. http://www.goldensoftware.com/scripts.s ...

  6. questionCan I install my program silently?
    There is an option to install Grapher 6 silently. This option uses the command line. To use this option, choose Start | Run on the computer you are installing on. Type in: path_to_grapher_exe /q+ /L*v "c:\log_directory\G6.log" INSTALLDIR="desired directory" If the Grapher executable were named ...

  7. questionIs it possible to create and use custom symbols?
    Yes, you can create custom symbols and use them in our software if the symbol set you create is saved as a True Type Font (not unicode or double byte fonts). There are many programs available that allow you to create symbols and save the symbol set to a True Type Font file [*.TTF]. We do not ...

  8. questionCan Grapher create a Piper plot? If so, how?
    Grapher cannot directly create a Piper plot. However, through a small workaround, Grapher is capable of producing these plots. A sample plot is available here.

  9. questionHow do I show the angle axis labels as compass direction instead of degrees?
    To have the angle axis show the compass directions instead of degrees, follow these steps: Create a worksheet that has the angle direction and compass text in two separate columns. An example is attached. Click on the angle axis to select it. In the property inspector, open the Tick Labels ta ...

  10. questionWhere can I find my serial number?
    There are three possible locations where you can find your Serial Number. With your registered serial number information complete, we will be able to mail you announcements of upgrades and newsletters. 1. Registration Card: The serial number is on the registration card glued inside the cover o ...

  11. questionSurfer, Grapher, and Strater close unexpectedly or crash when I try to access the Help | Contents menu. How do I fix this?
    The help crash is caused by a conflict between the PSAPI.DLL file in the Golden Software application directory and the PSAPI.DLL in C:\Windows\System32\ installed by Internet Explorer 7. In Surfer, deleting or renaming the PSAPI.DLL file in the Surfer installation directory (C:\Program Files\Go ...

  12. questionI am asked to register each time I open the software
    Our current software saves the registration information in the computer's registry. You must be logged in to the computer as someone with Administrator or Power User rights to that computer to save information to the registry. If you cannot save this information to the registry, then the program ...

  13. questionDoes Golden Software offer Grapher Training?
    Golden Software does not currently offer a formal Training Course. Golden Software does offer a variety of Free Training Resources. Please use the following links to learn more about Grapher. Product Tutorials available in Grapher- Go to Help | Tutorial Grapher Forum Grapher Tech Support email ...

  14. questionError 1335 and/or Error 2350 during installation
    These errors may occur during installation: Error 1335. The cabinet file 'Data1.cab' required for this installation is corrupt and cannot be used. This could indicate a network error, an error reading from the CD-ROM, or a problem with this package. followed by: Error 2350. FDI server error. ...

  15. questionInstallation Error: Error reading Setup Initialization File
    This error is usually the result of an unsuccessful download. Approximate file sizes of the download files are listed on our website at: http://www.goldensoftware.com/downloads.shtml For example, the full size of the Surfer 8 demo is 18,570,674 bytes (17.7 MB). Please right click over the EXE f ...

  16. questionWhat is the "online help"?
    Online Help: The term "online help" refers to the help file accessible from the program. The online help is accessed through the programs Help menu. For example, in Surfer use the Help | Contents command to open the online help. The online help contains information on all of the commands, dialog ...

  17. questionI want to draw a line through some of my data points and get the equation. Can I?
    Yes! Grapher does have the ability to create a fit curve, limited to an X range of data, and get the equation for this range. Here are the steps you would need to create the graph, add the fit curve, and get the equation: Create a line/scatter plot using the Graph | 2D Graphs | Line/Scatter c ...

  18. questionWhat is the GBK file?
    A GBK file is a backup file of your current graphing project including all modified documents. A GBK file automatically saves every x minutes, depending on your setting preference. To create a GBK file check the Auto backup box in the Preference window under File | Preferences/ Defaults in the ...

  19. questionInstallation error: Error 1327. Invalid Drive: P:\
    The error message Error 1327. Invalid drive: P:\ indicates that there is an unrecognized drive letter assigned to your hard drive or CD. The drive letter will vary depending on the computer. This could be because the CD-ROM or DVD-ROM drive letter has changed since a previous install, or you h ...

  20. questionWhat does "Invalid configuration file" error mean when I attempt to update via Help | Check for Update?
    The "Invalid configuration file" error when running the Help | Check for Update command is often caused by the program having problems contacting our update server due to a company firewall or proxy server. You can download the patch file directly from links listed on our website. Download th ...

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