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| I am having a problem printing (i.e. "Out of global memory" error when printing or only a portion of the map prints, etc.). |
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You may be able to work around the problem by changing some of the printer settings. Different printer drivers have different settings, but here is a list of the most common remedies:
- Turn off print spooling.
- Change the print mode to "raster" or "bitmap" to reduce the printer memory requirements.
- Change the printer driver to use the computer's memory instead of the printer's memory.
- PostScript drivers often require more memory than non-PostScript drivers for the same printer. Change drivers if possible and test the print results.
- Check for other compatible printer drivers in your printer documentation. For example, the HP LaserJet 4 driver could be used with the LaserJet 5 printer.
- Enable the Page Protect mode if available.
- Verify the version of your printer driver and possibly update it. For example, the HP DesignJet 750C driver version 4.33 requires 80% less memory than version 4.11
- Turn off View | Auto Redraw to free up additional memory.
- Resample the bitmaps in a graphics program (Corel Draw, Paint Shop Pro, PhotoShop) to reduce the number of pixels and color depth in the bitmaps.
If the remedies above do not help, please contact info@goldensoftware.com with the exact nature of the problem, your operating system (i.e. Windows 98), the printer model, and the print driver version number.
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