 Search the Knowledgebase |
 Browse by Category |
|
|
|
| What does "Invalid configuration file" error mean when I attempt to update via Help | Check for Update? |
| User Opinions |
0%
100%
|
|
Thank you for rating this answer.
|
The "Invalid configuration file" error when running the Help | Check for Update command is most likely caused by the application having problems contacting our update server due to a company firewall or proxy server.
In most cases, you cannot disable the company firewall. If you have the proxy server information, go to Help | Check for Update, and in the Internet Update dialog, click the Advanced button. Enter the proxy server information and click OK and Next to continue.
If that does not work, you are also more than welcome to email your registered serial number to technical support for instructions on how to download the full updated version.
|
| Visitor Comments |
|
No visitor comments posted. Post a comment
|
| Attachments |
|
No attachments were found.
|
Print this page
Email this page
Post a comment