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| I try to open Surfer and nothing happens, no error, it just doesn't start. What can I do? |
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We have seen this problem occur a few times and it is always related to conflicts with other software running at the time.
Programs we have seen that cause a conflict include PC Anywhere, MATLAB Server, GoToMyPC, and the virus checker "V3 2002". Please close and exit these programs and then try to start Surfer.
If that still does not work, or if you are not running those applications, please close down and exit all other running applications (including ones in the system tray such as messenger programs, antivirus software, etc) and then try running Surfer. If that works, add the programs one by one until you find the one that causes Surfer not to open.
If you find a conflict with another software program not listed above, please report it to surfersupport@goldensoftware.com.
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