This error is usually the result of an unsuccessful download.

Approximate file sizes of the download files are listed on our website at: http://www.goldensoftware.com/downloads.shtml

For example, the full size of the Surfer 8 demo is 18,570,674 bytes (17.7 MB). Please right click over the EXE file you downloaded and go to Properties. Confirm that the size of the file you have matches what it is supposed to be. If it is not, please try downloading the file again.

Sometimes an installer package will have appeared to have downloaded successfully, because no error message was given about the download; however, you will not always receive an error message when the entire file was not downloaded successfully. When you run the exe file, it has enough information available to start running, but it will only get far enough to provide the error message shown above. Since it does not have the complete file content, it will not be able to read the setup inititializaton file.

If you still have questions, please contact technical support for your product.