When you installed Surfer 13, you might have noticed the request to be part of our customer tracking program. What is this? This isn’t where we track your personal data or use any personal information from your computer. What this entails is Golden Software checking to see what commands you use in Surfer. That’s all. We want to see what you click and how many times you click it.
Why is this important? This tells us which features are used the most, and which features are used the least. The more times a feature is used, the more weight it carries when the time comes for us to discuss which new improvements to include in the next upgrade. For example, if the results show that most people create contour maps and very few people use vector maps, we may favor new features and enhancements for contour maps over vector maps.