Q1. What is the latest version?
Q2. How can I get the latest version of Grapher?
Q3. Where can I find my serial number?
Q4. Where can I find a list of fixes and changes between versions?
Q5. What are the system requirements?
Q6. How do I install or uninstall Grapher?
Q7. Do I need to uninstall an older version of Grapher before installing a new version?
Q8. Do I need to uninstall the demo version before installing the full version? Can I activate the demo to become the full version?
Q9. Do you offer training?
Q10. Is technical support free?
Q11. Does Grapher run under Windows XP, Vista, and 7 using 32-bit and 64-bit versions?
Q12. Should I install the Grapher 32-bit or Grapher 64-bit?
Q13. One of my manager windows has disappeared! What can I do to get it back?
Q14. Norton SONAR removes the Golden Software executable files as a security threat! I can’t install or run the software now. What is going on?
Q15. I have a more technical question about the program, where can I find the answer?

Q1. What is the latest version?
A. The most recent version of Grapher is 9.2.612.

Q2. How can I get the latest version of Grapher?
A. Minor updates (e.g. version 9.0 to 9.1) may be downloaded for free if your serial number is registered. Connect your computer to the Internet, then click the Help | Check for Update command in Grapher. This will download the latest patch and install it on your machine. Information about the latest version is listed on the Version History page.

If you experience any problems with this command or would like to download the full version of the updated software, please email your registered Grapher 9 serial number to This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Once your serial number is verified, we will send you download instructions.

Major upgrades (e.g. version 8 to version 9) cost US$119 plus shipping. Refer to the order form for more information.

Q3. Where can I find my serial number?
A. The serial number is located on the CD sleeve, or in the download instructions you received when you ordered the software. Please register your serial number online. After you install Grapher and run it for the first time, you can also find your serial number by opening the software and going to Help | About Grapher. The About Grapher dialog box will show the serial number.

Q4. Where can I find a list of fixes and changes between versions?
A. Information about the latest version is listed on http://www.goldensoftware.com/grapher9history.shtml.

Q5. What are the system requirements?
A. Grapher system requirements are available at http://www.goldensoftware.com/products/grapher/grapher-systemrequirements.shtml.

Q6. How do I install or uninstall Grapher?
A. To install Grapher, you must be logged onto the machine as Administrator. To install from CD, insert the CD and click the “Install Grapher (32-bit)” or “Install Grapher (64-bit)” link. To install from a downloaded EXE file, double click on the EXE to begin installation.

For additional information regarding installation, refer to the readme.rtf file.

To uninstall Grapher, use the Windows Control Panel and select Add/Remove Programs. Select Grapher 9 (32-bit) or Grapher 9 (64-bit) in the list of programs.

Q7. Do I need to uninstall an older version of Grapher before installing a new version?
A. No. You can have multiple copies of the program on your computer as long as they are installed into different directories. By default, they are installed into separate directories.

Q8. Do I need to uninstall the demo version before installing the full version? Can I activate the demo to become the full version?
A. You do need to uninstall the Grapher demo before installing the full version of Grapher. There is not a way to “activate” the demo version to become a full version.

Q9. Do you offer training?
A. Golden Software offers a variety of training resources.

• Training Videos/corresponding PDF guides - www.goldensoftware.com/supportvideo.shtml
• Online Support Forums – forum
• Online Knowledge Base - www.goldensoftware.com/activekb/
• Golden Software Newsletters - www.goldensoftware.com/newsletter.shtml
• Product Tutorials available in each program - Go to Help | Tutorial within Grapher.
• Free email and phone Technical Support - http://www.goldensoftware.com/contact.shtml
• Full User’s Guide can be purchased for $20

Q10. Is technical support free?
A. Yes, technical support is free to all users for as long as you own the product. You must register your product in order to receive technical support. You can reach technical support by phone, fax, or email.

Q11. Does Grapher run under WindowsXP, Vista, and 7 using 32-bit and 64-bit versions?
A. Yes, Grapher 9 comes as a 32-bit application and as a 64-bit application. Both can be installed and run on Windows 64-bit.

Q12. Should I install the Grapher 32-bit or Grapher 64-bit?
A. If you are using a 32-bit version of Windows, then you should install Grapher 9 32-bit.

If you are using a 64-bit version of Windows, we recommend installing the 64-bit version of Grapher 9. Although Grapher 32-bit is capable of installing and running on Windows 64-bit, the 32-bit version of Grapher 9 does not take advantage of the increased 64-bit memory space.

Q13. One of my manager windows has disappeared! What can I do to get it back?
A. Grapher 9 has a command that will reset manager windows to their default positions to address this issue. Choose View | Reset Windows. Click OK in the dialog prompting you to restart Grapher. Save any open Grapher files and choose File | Exit. When you reopen Grapher, all of the manager windows will be back in their default positions.

Q14. Norton SONAR removes the Golden Software executable files as a security threat! I can’t install or run the software now. What is going on?
A. Norton AntiVirus, 360, Internet Security and other Norton products may remove and quarantine the Grapher, Surfer, Voxler and Strater installation (from CD) and application executable files as threats. Once this happens, they will no longer run. Our software does not contain viruses or other security threats. We are working with Norton so that they discontinue flagging our software as a potential security threat.

In the meantime, if you are installing from the CD and encounter this problem, you can disable Norton, run the installation from the CD, and then re-enable Norton after the CD installation.

Once the software is installed (or if you install the software directly from the download EXE file), the first or second time you open the program, Norton might also quarantine the application EXE file (i.e. surfer.exe), preventing it from being used. You will need to restore the application EXE file from quarantine and then you can open and use the software.

Using Norton Internet Security, you can restore the application EXE file from quarantine by following these steps:

1. Open Norton.
2. Under the Computer section, click on the Quarantine link.
3. In the Security History dialog, select where it says surfer.exe was quarantined, then click on the blue Options link in the upper right of the dialog.
4. Click on Restore this file.
5. Click Yes to restore the file.
6. Close Norton and run the software.

If you are using Norton 360, another customer says to do this:

1. Open Norton 360 by right clicking at the bottom right Norton icon.
2. Click Tasks at the center top of the page.
3. Click View Security History in left column.
4. Identify and click on the quarantined surfer.exe file.
5. On the same page click on the Recommended Action box of options.
6. Click Yes to restore the surfer.exe program to its original location.
7. Click Close and restart computer

To help improve this for the future, we ask that you please report this false positive to Symantec (Norton). To do this, you can use Norton’s built in “Submit to Symantec” feature. In most Norton products, this is done automatically by default. If you have turned the automatic submission off, you can submit this to Symantec manually by entering quarantine view, selecting the item, clicking on More Details and choosing Submit to Symantec.

Thank you for your patience.

Q15. I have a more technical question about the program, where can I find the answer? 
A. For more technical questions and answers, please visit our Knowledge Base.

Q1. What is the latest version?
Q2. How can I get the latest version of Grapher?
Q3. Where can I find my serial number?
Q4. Where can I find a list of fixes and changes between versions?
Q5. What are the system requirements?
Q6. How do I install or uninstall Grapher?
Q7. Do I need to uninstall an older version of Grapher before installing a new version?
Q8. Do I need to uninstall the demo version before installing the full version? Can I activate the demo to become the full version?
Q9. Do you offer training?
Q10. Is technical support free?
Q11. Does Grapher run under Windows Vista?
Q12. Does Grapher run under Windows Vista/XP 64?
Q13. One of my manager windows has disappeared! What can I do to get it back?
Q14. Norton SONAR removes the Golden Software executable files as a security threat! I can’t install or run the software now. What is going on?
Q15. I have a more technical question about the program, where can I find the answer?

Q1. What is the latest version?
A. The most recent versions of all of our programs are located www.goldensoftware.com/supportsummary.shtml#stat.

Q2. How can I get the latest version of Grapher?
A. Minor updates (e.g. version 8.0 to 8.1) may be downloaded for free if your serial number is registered. Connect your computer to the Internet, then click the Help | Check for Update command in Grapher. This will download the latest patch and install it on your machine. Information about the latest version is listed on the Version History page.

If you experience any problems with this command or would like to download the full version of the updated software, please email your registered Grapher 8 serial number to This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Once your serial number is verified, we will send you download instructions.

Major upgrades (e.g. version 7 to version 8) cost US$119 plus shipping. Refer to the order form for more information.

Q3. Where can I find my serial number?
A. The serial number is on the registration card attached to the CD sleeve, or in the download instructions you received when you ordered the software. Please complete the registration card and return it to Golden Software or register online at our web site. After you install Grapher and run it for the first time, you can also find your serial number by opening the software and going to Help | About Grapher. The About Grapher dialog box will show the serial number.

Q4. Where can I find a list of fixes and changes between versions?
A. Information about the latest version is listed on http://www.goldensoftware.com/grapherhistory.shtml.

Q5. What are the system requirements?
A. Grapher system requirements are available at http://www.goldensoftware.com/products/grapher/grapher-systemrequirements.shtml.

Q6. How do I install or uninstall Grapher?
A. To install Grapher, you must be logged onto the machine as Administrator. To install from CD, insert the CD and click the “Install Grapher” link. To install from a downloaded EXE file, double click on the EXE to begin installation.
For additional information regarding installation, refer to the readme.rtf file.
To uninstall Grapher, use the Windows Control Panel and select Add/Remove Programs. Select Grapher 8 in the list of programs.

Q7. Do I need to uninstall an older version of Grapher before installing a new version?
A. No. You can have multiple copies of the program on your computer as long as they are installed into different directories. By default, they are installed into separate directories.

Q8. Do I need to uninstall the demo version before installing the full version? Can I activate the demo to become the full version?
A. You do need to uninstall the Grapher demo before installing the full version of Grapher. There is not a way to “activate” the demo version to become a full version.

Q9. Do you offer training?
A. Golden Software offers a variety of training resources.

• Training Videos/corresponding PDF guides - www.goldensoftware.com/supportvideo.shtml
• Online Support Forums – forum
• Online Knowledge Base - www.goldensoftware.com/activekb/
• Golden Software Newsletters - www.goldensoftware.com/newsletter.shtml
• Product Tutorials available in each program - Go to Help | Tutorial within Grapher.
• Free email and phone Technical Support - http://www.goldensoftware.com/contact.shtml

Q10. Is technical support free?
A. Yes, technical support is free to all users for as long as you own the product. You must register your product in order to receive technical support. You can reach technical support by phone, fax, or email.

Q11. Does Grapher run under Windows Vista?
A. Yes, Grapher runs under Windows Vista. For best results, run the program as Administrator.

Q12. Does Grapher run under Windows Vista/XP 64?
A. Grapher is capable of running on Windows 64-bit, but it is a 32-bit program, so it does not take advantage of the 64-bit memory space. We have heard from multiple users that it does install and run correctly in Windows 64-bit versions, as long as it is installed and run in a Windows on Windows (WOW) environment.

Q13. One of my manager windows has disappeared! What can I do to get it back?
A. Grapher 8 has a command that will reset manager windows to their default positions to address this issue. Choose View | Reset Windows. Click OK in the dialog prompting you to restart Grapher. Save any open Grapher files and choose File | Exit. When you reopen Grapher, all of the manager windows will be back in their default positions.

Q14. Norton SONAR removes the Golden Software executable files as a security threat! I can’t install or run the software now. What is going on?

A. Norton AntiVirus, 360, Internet Security and other Norton products may remove and quarantine the Grapher, Surfer, Voxler and Strater installation (from CD) and application executable files as threats. Once this happens, they will no longer run. Our software does not contain viruses or other security threats. We are working with Norton so that they discontinue flagging our software as a potential security threat.

In the meantime, if you are installing from the CD and encounter this problem, you can disable Norton, run the installation from the CD, and then re-enable Norton after the CD installation.

Once the software is installed (or if you install the software directly from the download EXE file), the first or second time you open the program, Norton might also quarantine the application EXE file (i.e. surfer.exe), preventing it from being used. You will need to restore the application EXE file from quarantine and then you can open and use the software.

Using Norton Internet Security, you can restore the application EXE file from quarantine by following these steps:

1. Open Norton.
2. Under the Computer section, click on the Quarantine link.
3. In the Security History dialog, select where it says surfer.exe was quarantined, then click on the blue Options link in the upper right of the dialog.
4. Click on Restore this file.
5. Click Yes to restore the file.
6. Close Norton and run the software.

If you are using Norton 360, another customer says to do this:

1. Open Norton 360 by right clicking at the bottom right Norton icon.
2. Click Tasks at the center top of the page.
3. Click View Security History in left column.
4. Identify and click on the quarantined surfer.exe file.
5. On the same page click on the Recommended Action box of options.
6. Click Yes to restore the surfer.exe program to its original location.
7. Click Close and restart computer

To help improve this for the future, we ask that you please report this false positive to Symantec (Norton). To do this, you can use Norton’s built in “Submit to Symantec” feature. In most Norton products, this is done automatically by default. If you have turned the automatic submission off, you can submit this to Symantec manually by entering quarantine view, selecting the item, clicking on More Details and choosing Submit to Symantec.

Thank you for your patience.

Q15. I have a more technical question about the program, where can I find the answer?
A. For more technical questions and answers, please visit our Knowledge Base.

Q1. What is the latest version?

Q2. How can I get the latest version of Grapher?

Q3. Where can I find my serial number?

Q4. Where can I find a list of fixes and changes between versions?

Q5. What are the system requirements?

Q6. How do I install or uninstall Grapher?

Q7. Do I need to uninstall an older version of Grapher before installing a new version?

Q8. Do you offer training?

Q9. Is technical support free?

Q10. Does Grapher run under Windows Vista?

Q11. One of my manager windows has disappeared! What can I do to get it back?

Q1. What is the latest version?
A. The most recent versions of all of our programs are located www.goldensoftware.com/supportsummary.shtml#stat.

Q2. How can I get the latest version of Grapher?
A. Minor updates (e.g. version 7.3 to 7.4) may be downloaded for free if your serial number is registered. Connect your computer to the Internet, then click the Help | Check for Update command in Grapher. This will download the latest patch and install it on your machine. Information about the latest version is listed on the Version History page.

If you experience any problems with this command or would like to download the full version of the updated software, please email your registered Grapher 7 serial number to This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Once your serial number is verified, we will send you download instructions.

Major upgrades (e.g. version 6 to version 7) cost US$119 plus shipping. Refer to the order form for more information.

Q3. Where can I find my serial number?
A. The serial number is on the registration card glued on the inside front cover of your Getting Started Guide, or in the download instructions you received when you ordered the software. Please complete the registration card and return it to Golden Software or register online at our web site. After you install Grapher and run it for the first time, you can also find your serial number by opening the software and going to Help | About Grapher. The About Grapher dialog box will show the serial number.

Q4. Where can I find a list of fixes and changes between versions?
A. Information about the latest version is listed on http://www.goldensoftware.com/grapherhistory.shtml.

Q5. What are the system requirements?
A. Grapher system requirements are available at http://www.goldensoftware.com/products/grapher/grapher-systemrequirements.shtml.

Q6. How do I install or uninstall Grapher?
A. To install Grapher, you must be logged onto the machine as Administrator. To install from CD, insert the CD and click the “Install Grapher” link. To install from a downloaded EXE file, double click on the EXE to begin installation.

For additional information regarding installation, refer to the readme.rtf file.

To uninstall Grapher, use the Windows Control Panel and select Add/Remove Programs. Select Grapher 7 in the list of programs.

Q7. Do I need to uninstall an older version of Grapher before installing a new version?
A. No. You can have multiple copies of the program on your computer as long as they are installed into different directories. By default, they are installed into separate directories.

Q8. Do you offer training?
A. Golden Software offers a variety of training resources.

• Training Videos/corresponding PDF guides - www.goldensoftware.com/supportvideo.shtml
• Online Support Forums - forum
• Online Knowledge Base - www.goldensoftware.com/activekb/
• Golden Software Newsletters - www.goldensoftware.com/newsletter.shtml
• Product Tutorials available in each program - Go to Help | Tutorial within Grapher.
• Free email and phone Technical Support - http://www.goldensoftware.com/contact.shtml

Q9. Is technical support free?
A. Yes, technical support is free to all users for as long as you own the product. You must register your product in order to receive technical support. You can reach technical support by phone, fax, or email.

Q10. Does Grapher run under Windows Vista?
A. Yes, Grapher runs under Windows Vista. For best results, run the program as Administrator.

Q11. One of my manager windows has disappeared! What can I do to get it back?
A. Grapher 7 added a new command that will reset manager windows to their default positions to address this issue. Choose View | Reset Windows. Click OK in the dialog prompting you to restart Grapher. Save any open Grapher files and choose File | Exit. When you reopen Grapher, all of the manager windows will be back in their default positions.

Q1. How can I get the latest version of Grapher?

Q2. I have several objects in one area of my graph. I want to edit a particular object, but when I try to select it with my mouse Grapher selects a different object. How can I get Grapher to select the object I want?

Q3. I have many line plots in my graph and I would like to name the plots with names that are more descriptive. How do I do this?

Q4. I would like date labels on one of my axes. Can Grapher create a plot from a worksheet column that contains my dates?

Q5. I need to print my graph on a printer attached to a computer that does not have Grapher installed. Can I do this?

Q6. I need to create several graphs that have many of the same settings (i.e. axis titles, etc.). Is there a way I can create a template graph that works with several data files?

Q7. How do I select the same worksheet for each of the curves in my template without clicking on the worksheet name for each curve?

Q8. I have created a graph but a plot does not appear within the axes. What happened?

Q9. I would like to digitize data points from a bitmap graph. How can I do this with Grapher?

Q10. Does Grapher work with Windows 2000 or Windows XP?

Q11. I would like to use international characters in my text strings in Grapher.

Q12. Can I control Grapher from another programming environment?

Q13. When creating multiple graphs in a script how do you reference each curve individually?

Q14. My Grapher 2 script fails when run in Grapher 5. The script stops at the PageSetup line.

Q15. I have a single X axis and two stacked Y axes. Is there a way to create grid lines parallel to both of the Y axes?

Q16. I have created a line/symbol graph with point labels, but the points are close together and some of the labels overlap. Is there a way to manually move them around?

Q17. How can I make the Grapher window visible when running a script?

Q18. Can I run an older Grapher script in Grapher 5?

Q19. How do I change a plot’s data file?

Q20. I want to show my graph to someone who does not own Grapher 5, do you have a viewer available for this person to download?

Q21. Can Grapher 6 create a Piper plot? If so, how?

Q22. When loading a template from Scripter, how do I use different worksheets for different curves?

Q23. I have edited my data file in another program and want to update my graph. How can I update the graph without closing Grapher 5?

Q24. I rotated a graph and am now unable to change the length of either axis. How can the axis length be changed on the rotated graph?

Q25. How can worksheet labels be added to a ternary diagram?

Q26. How do I rotate a 3D graph?

Q27. I am unable to activate the Graph | Export Plot Data command. How does this command work?

Q28. I notice that the R squared statistical value is different in Excel than in Grapher with a fit curve that goes through the origin. Can this be explained?

Q29. How can I control the number of symbols in a legend?

Q30: Does Grapher 5 run on Windows NT?

Q31: Does Grapher 5 run on other (non-Windows) operating systems?

Q32. Where do I find my serial number?

Q33. Is Technical Support free?

Q34: I cannot seem to be able to edit my legend title. “Graph 1” appears regardless of what I type in the Title box.

Q35: I would like to have my labels split onto two separate lines. Is there a way in Grapher to do this?

Q36. Why when I click on "Symbol Properties" in Preferences do I get the message: "Can't get True Type metrics. Typeface: GSI Default Symbols"?

Q37. Why are there dates for the axis labels when there should be numbers?

Q1. How can I get the latest version of Grapher?
A. Minor updates (e.g. version 5.00 to 5.01) may be downloaded for free if your serial number is registered. Connect your computer to the Internet, then click the Help | Check for Update command in Grapher. This will download the latest patch and install it on your machine. Information about the latest version is listed on the Version History page.

If you experience any problems with this command or would like to download the full version of the updated software, please email your registered Grapher 5 serial number to This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Once your serial number is verified, we will send you download instructions.

Major upgrades (e.g. version 4 to version 7) cost US$119 plus shipping. Refer to the order form for more information.

Q2. I have several objects in one area of my graph. I want to edit a particular object, but when I try to select it with my mouse Grapher selects a different object. How can I get Grapher to select the object I want?
A. In Grapher 5 you can select objects through the Object Manager. If the Object Manager is currently not visible, choose View | Managers | Object Manager. All objects in the plot document window are listed. Select the object in the list to edit its properties.

Q3. I have many line plots in my graph and I would like to name the plots with names that are more descriptive. How do I do this?
A. Each object, including graph objects, can be given a unique name in Grapher 5. By default, multiple line plots are named Line/Symbol Plot 1, Line/Symbol Plot 2, etc. The easiest way to give objects unique names is by using the Object Manager. To view the Object Manager and the plot at the same time, choose View | Managers | Object Manager. Select the plot in the Object Manager. Right click on the object and choose Rename Object. Type a new ID into the box. Alternatively, single click on a highlighted object in the Object Manager to edit the ID.

Q4. I would like date labels on one of my axes. Can Grapher create a plot from a worksheet column that contains my dates?
A. Yes! Grapher 5 requires data to be in either numeric or date format to create a graph. If a date column is chosen for one of the variables in a graph, the corresponding axis automatically uses date labels. To change the format of the labels, select the axis. In the Property Inspector, open the Tick Labels section. Open the Major labels group and press the Label format where the text <Click here to set label format> is located. Click on the Format tab. In the Date/Time Format section, choose the desired label format or create a new format. Click OK and the axis will automatically be updated.

Q5. I need to print my graph on a printer attached to a computer that does not have Grapher installed. Can I do this?
A. This can be accomplished by printing to a file on your computer rather than printing to a printer. Check to see if you have the printer driver installed for the printer you will eventually print to. If the printer driver is not installed on your computer, you will need to install it. See your Windows documentation for directions.

In Windows (98, Me, 2000, and XP) press the Start button and choose the Printers command from the Settings menu. Right click on the relevant printer and choose Properties. Look for the tab that contains the printer port options. Choose the FILE option for the port setting. Click OK to exit the printer properties box.

In Grapher, print the graph and select the appropriate printer (i.e. HP LaserJet 4 on FILE). Press the OK button in the Print dialog. Grapher will then prompt you to enter a path and file name for the printer file. Once the file has been created, locate this file on your hard drive and then move this file to the computer with the printer. Open the DOS prompt at the computer with the attached printer. Copy the file from the disk to the printer port using the syntax: copy filename port (i.e. LPT1). The graph will print to the appropriate printer.

Graphs can also be exported in a variety of transferable formats including EPS, PDF, JPG, GIF, WMF, or EMF formats. This file could then be opened and printed on the second computer in another software program.

Q6. I need to create several graphs that have many of the same settings (i.e. axis titles, etc.). Is there a way I can create a template graph that works with several data files?
A. Grapher 5 contains a template graph file. Template graphs have a GRT extension. To create a template, make a graph with all of the settings you wish to retain on future graphs such as the number of decimal places on tick mark labels, axis labels, graph titles, line colors, etc. Once the graph is complete select File | Save As. Choose Plot Template (*.grt) in the Save as type field. Type in a file name and then press the Save button.

To use the template, select File | New. Choose Plot and make sure the Prompt for template check box is checked. Open the template, and then open data files to use within the template. The resulting graph can then be saved as a GRF file or exported (File | Export) for use in other applications.

Q7. How do I select the same worksheet for each of the curves in my template without clicking on the worksheet name for each curve?
A. In Grapher 5, when you open a template file, you are prompted for a worksheet. At the bottom of this dialog box, there is a check box labeled "Use this worksheet for remaining items". Place a check mark in this box and all of the curves will use the same worksheet.

Q8. I have created a graph but a plot does not appear within the axes. What happened?
A. Grapher needs two numeric or date columns of data to generate a plot. If you selected a column that contained letters or symbols, such as backslashes and hyphens, Grapher cannot create a plot. If the dialog is showing zero data points, look at the data in the worksheet. Normally, if the column is right justified the column contains numbers. If the column is left justified the column is formatted as text. Change the formatting in the original program the file was created in, save the data file, and recreate your graph.

Q9. I would like to digitize data points from a bitmap graph. How can I do this with Grapher?
A. First, import the bitmap graph into the plot window with the File | Import command. Then, select the bitmap and Choose Graph | Digitizing | Assign Coordinates. Follow the steps to register the bitmap with three known coordinates. After the coordinates are assigned, use Graph | Digitizing | Digitize to select data points from the bitmap graph.

Q10. Does Grapher work with Windows 2000 or Windows XP?
A. Yes, Grapher works with Windows 2000 and Windows XP. The user does need to have Power User rights to use Grapher. If the user does not have a minimum of "Power User" rights, please contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it for a list of registry keys to change. Changing these registry keys to full read/write support for each of the users will allow the Windows "User" to run Grapher successfully.

Q11. I would like to use international characters in my text strings in Grapher.
A. Grapher was designed to use English characters. Double-byte and 16-bit Unicode international characters are not supported in Golden Software products.

Q12. Can I control Grapher from another programming environment?
A. Yes. Grapher can be completely controlled by any Automation-capable programming language, including Visual Basic, Visual Basic for Applications (that ships with the Microsoft Office suite), or the Scripter programming language included with Grapher. Scripter is very similar to VBA. Most modern compilers include some facility for calling Automation-capable applications, including Visual C++. Check your language documentation for Automation or Active-X Automation support.

Q13. When creating multiple graphs in a script how do you reference each curve individually?
A. There are two steps to referencing the curves. First, name the graph. Then, name the curve. The curve’s properties can be edited using the variable name for the curve.

'Create graph and name it Graph1

Set Graph1 = Shapes.AddLinePlotGraph("e:.dat")
'Name first curve Line1
Set Line1 = Graph1.Plots(1)

Q14. My Grapher 2 script fails when run in Grapher 5. The script stops at the PageSetup line.
A. The syntax for PageSetup has changed in the Automation language since Grapher 2. Due to this, you will need to change the script PageSetup command line slightly. Refer to the Scripter online help for more information about the new syntax.

Q15. I have a single X axis and two stacked Y axes. Is there a way to create grid lines parallel to both of the Y axes?
A. First, create the grid lines for the X axis as normal and specify that the grid lines are to be parallel to the first Y axis. Then, select the X axis and choose Graph | Add to Graph | Duplicate Axis. Place a check mark in the boxes to disable the tick marks and labels. After the axis is created, double click on it and click on the Grid Lines button. Make the grid lines parallel to the second Y axis and click OK. Then, on the Line Properties tab, change the Line Style to Invisible.

Q16. I have created a line/symbol graph with point labels, but the points are close together and some of the labels overlap. Is there a way to manually move them around?
A. In Grapher 5, you can select the graph and choose the Graph | Move Plot Labels command. Click on any label on the screen and drag it to a new location. Press the ESC key on the keyboard to exit from moving plot labels.

Q17. How can I make the Grapher window visible when running a script?
A. To make the Grapher window visible, set the Application object's "Visible" property to True:
Set grf = CreateObject("Grapher.Application")
grf.Visible = True

Q18. Can I run an older Grapher script in Grapher 5?
A. Yes, Grapher 5 can run Grapher 2, 3, and 4 scripts. Most commands will not need to be changed. There are a few changes in syntax for some commands. The script should run successfully despite these changes. One exception is the Grapher 2 script PageSetup command. Please refer to the online help system for additional information about the new syntax for this command.

Q19. How do I change a plot’s data file?
A. To change the worksheet used by a graph, click on the curve to select it. In the Property Inspector, open the Plot Properties section and press the Worksheet button. Select all of the plots that you want to use the new worksheet and press OK. Then, select the new worksheet and press Open. The plot will automatically update with the new worksheet.

Q20. I want to show my graph to someone who does not own Grapher 5, do you have a viewer available for this person to download?
A. The demo version of Grapher can be used to view the graph. The demo is available at www.goldensoftware.com/demo.shtml. All output capabilities have been disabled in the demo so the graphs cannot be saved, exported, or printed.

If the user owns Grapher 3 or Grapher 4, the graph can be saved as a Grapher 3 or Grapher 4 GRF file. This will allow the user to make changes, save, print, or export the graph. Newer graph types will not appear in the older GRF file.

If the graph contains portions that will not appear in Grapher 3 or Grapher 4, you can export your graph as a picture (EMF or WMF) or bitmap (TIFF, JPEG, etc.) and send them this exported file. The file could then be imported into another software application.

Q21. Can Grapher 6 create a Piper plot? If so, how?
A. Grapher cannot directly create a Piper plot. However, through a small workaround, Grapher 6 is capable of producing these plots. A sample plot is available by clicking here.

Q22. When loading a template from Scripter, how do I use different worksheets for different curves?
A. When loading a template from a script, only one worksheet can be named in the Open command. After the template is opened, each curve can be selected and the worksheet used can be changed. This example shows how to load the template with one worksheet and change the worksheet for one curve. The first curve ("Line/Symbol Plot 1") will still use the worksheet named in the Open command line.

'Opens Template
Set Plot = GrapherApp.Documents.Open (c:.grt", "c:.dat")
'Change worksheet of curve 2
Dim Graph1, Line2 As Object
Set Graph1 = Plot.Shapes.Item("Graph 1")
Set Line2 = Graph1.Plots.Item("Line/Symbol Plot 2")
Line2.worksheet = ("c:.dat")

Q23. I have edited my data file in another program and want to update my graph. How can I update the graph without closing Grapher 5?
A. First, save the data changes in the other program. Then, in Grapher follow these directions. If a graph that references the data is still open, choose Graph | Reload Worksheets. This will update the graph from the saved copy on the computer. If the worksheet is open in Grapher, choose File | Reload. This will update the data in the worksheet from the saved copy on the computer.

Q24. I rotated a graph and am now unable to change the length of either axis. How can the axis length be changed on the rotated graph?
A. A rotated graph cannot have its size changed. To change the length of either axis, select the graph and choose Graph | Clear Rotation. This will remove the rotation from the graph. Double click on the selected axis to resize. Then, rotate the graph with the Arrange | Rotate or Arrange | Free Rotate command.

Q25. How can worksheet labels be added to a ternary diagram?
A. To add worksheet labels to a ternary diagram, select the ternary plot in the Object Manager. Open the Plot Labels section in the Property Inspector. Check the box “Use worksheet labels” and change the Column to the label column in the worksheet. The graph will automatically update.

Q26. How do I rotate a 3D graph?
A. To rotate a 3D graph, select any portion of the graph and choose Graph | 3D Trackball. Click and drag on the screen to display the graph at a new rotation.

To restore the default rotation, select the entire graph. In the Property Inspector, open the 3D Settings section. Click on the Reset command where the text <Click here to reset to defaults> appears.

Q27. I am unable to activate the Graph | Export Plot Data command. How does this command work?
A. To export plot data to a worksheet, select a fit curve, a function plot, a histogram, rose diagram, or wind chart. Do not select the entire graph, but only the plot. Then, choose Graph | Export Plot Data. A worksheet window will appear with the exported plot data.

Q28. I notice that the R squared statistical value is different in Excel than in Grapher with a fit curve that goes through the origin. Can this be explained?
A. According to a variety of statistical sources, R squared cannot be calculated in the same manner when a through origin fit is selected. Excel uses the same equation regardless of whether the fit curve is forced through the origin. This results in a different R squared value in Excel. This value can occasionally be negative, so using the same equation is not a good idea when forcing a curve through the origin. Grapher uses an equation specifically designed for a through origin fit that takes into account the issues of how the line is centered. Refer to Grapher’s online help for the exact equation used in both cases.

Q29. How can I control the number of symbols in a legend?
A. Grapher 5 has added the ability to allow 0, 1, 2, or 3 symbols in a legend. To change the number of symbols displayed, click once on the legend to select it. In the Property Inspector, open the Legend Properties section. Select the desired number of symbols with the “Number of symbols” command. The graph will update automatically.

Q30: Does Grapher 5 run on Windows NT?
A. Grapher 5 is not supported under Windows NT. Although no formal testing has been performed on Windows NT, Grapher 5 will install on Windows NT SP6 if Internet Explorer 4 or higher is also installed. If you experience problems under Windows NT, please report them to This e-mail address is being protected from spambots. You need JavaScript enabled to view it . If we can duplicate the problem under a supported version of Windows, we will do all we can to resolve the issue. If we can not duplicate the problem, it will not be pursued.

Q31: Does Grapher 5 run on other (non-Windows) operating systems?
A. Grapher is only supported on Windows platforms (specifically Windows 2000, XP, 98, and ME). However, we have heard from several users that Grapher does work on Windows emulators on other operating systems (Linux or Mac).

Q32. Where do I find my serial number?
A. The serial number is on the registration card glued inside the cover of your Getting Started Guide. Please complete the registration card and return to Golden Software or register online at our web site. If you received a download only copy of Grapher 5, the serial number was included with the download information that you received from our sales department. With your registered serial number information complete, we will be able to mail you announcements of upgrades and newsletters.

Grapher 5 also allows you to determine your serial number by going to the Help menu and selecting "About Grapher." The box will show the serial number, as shown below.

Q33. Is Technical Support free?
A. Yes, Technical Support is free to all users for as long as you own the product. You must register your product in order to receive technical support. You can reach technical support by phone, fax, or email.

Q34: I cannot seem to be able to edit my legend title. “Graph 1” appears regardless of what I type in the Title box.
A. There is a problem with early versions of Grapher 5 that did not allow the legend title to be edited. To work around the problem, save and close the graph. When you reopen the graph, you will be able to edit the text.

Q35: I would like to have my labels split onto two separate lines. Is there a way in Grapher to do this?
A. In order for the labels to wrap, you would need to include math text in the label's worksheet cell at the point where you want the text to wrap. An example is included below. The math text \rp1 returns the text to the beginning of the first string. The math text \dn100 drops the line down by 100% of the font size. If you want the text closer together, decrease this value. You will need to use labels from the worksheet to take advantage of these split lines.

This picture shows what the labels in the worksheet might look like when the math text \rp1 and \dn100 are used.		This picture shows what the axis labels look like with the math text in the worksheet cells.

Q36. Why when I click on "Symbol Properties" in Preferences do I get the message: "Can't get True Type metrics. Typeface: GSI Default Symbols"?
A. Often this error occurs because the font is not installed properly. I would recommend closing Grapher. Then, open the Control Panel (Start | Settings | Control Panel) and double click on the Fonts folder. Select the "GSI Default Symbols" font and choose File | Delete. Then, choose File | Install New Font. Browse to the main Grapher directory and select the GSI Default Symbols (TrueType) font. This will install the font. When you open Grapher, you should no longer get the error message when you change the font. You may need to reboot the system prior to opening Grapher.

Q37. Why are there dates for the axis labels when there should be numbers?
A. In Grapher 6, the first two columns of data are automatically used for the X and Y values. If the data contains recognized date formats, the axes are automatically formatted for date labels. Even if you change the X and Y columns, the formatting remains on the axes. If you do not want the date labels, you can change them to show regular numbers for the tick labels. To do so, follow these steps:

1. Click once on the axis to select it.
2. In the property inspector, open the Tick Labels tab.
3. Open the Major label text section.
4. Uncheck the Use date/time format option.

The axis will now use regular numbers for the tick labels.

Q1. How can I get the latest version of Grapher?

Q2. I have several objects in one area of my graph. I want to edit a particular object, but when I try to select it with my mouse Grapher selects a different object. How can I get Grapher to select the object I want?

Q3. I have many line plots in my graph and I would like to name the plots with names that are more descriptive. How do I do this?

Q4. I would like date labels on one of my axes. Can Grapher create a plot from a worksheet column that contains my dates?

Q5. I need to print my graph on a printer attached to a computer that does not have Grapher installed. Can I do this?

Q6. I need to create several graphs that have many of the same settings (i.e. axis titles, etc.). Is there a way I can create a template graph that works with several data files?

Q7. How do I select the same worksheet for each of the curves in my template without clicking on the worksheet name for each curve?

Q8. I have created a graph but a plot does not appear within the axes. What happened?

Q9. I would like to digitize data points from a bitmap graph. How can I do this with Grapher?

Q10. Does Grapher work with Windows 2000 or Windows XP?

Q11. I would like to use international characters in my text strings in Grapher.

Q12. Can I control Grapher from another programming environment?

Q13. When creating multiple graphs in a script how do you reference each curve individually?

Q14. My Grapher 2 script fails when run in Grapher 5. The script stops at the PageSetup line.

Q15. I have a single X axis and two stacked Y axes. Is there a way to create grid lines parallel to both of the Y axes?

Q16. I have created a line/symbol graph with point labels, but the points are close together and some of the labels overlap. Is there a way to manually move them around?

Q17. How can I make the Grapher window visible when running a script?

Q18. Can I run an older Grapher script in Grapher 5?

Q19. How do I change a plot’s data file?

Q20. I want to show my graph to someone who does not own Grapher 5, do you have a viewer available for this person to download?

Q21. Can Grapher 5 create a Piper plot? If so, how?

Q22. When loading a template from Scripter, how do I use different worksheets for different curves?

Q23. I have edited my data file in another program and want to update my graph. How can I update the graph without closing Grapher 5?

Q24. I rotated a graph and am now unable to change the length of either axis. How can the axis length be changed on the rotated graph?

Q25. How can worksheet labels be added to a ternary diagram?

Q26. How do I rotate a 3D graph?

Q27. I am unable to activate the Graph | Export Plot Data command. How does this command work?

Q28. I notice that the R squared statistical value is different in Excel than in Grapher with a fit curve that goes through the origin. Can this be explained?

Q29. How can I control the number of symbols in a legend?

Q30: Does Grapher 5 run on Windows NT?

Q31: Does Grapher 5 run on other (non-Windows) operating systems?

Q32. Where do I find my serial number?

Q33. Is Technical Support free?

Q34: I cannot seem to be able to edit my legend title. “Graph 1” appears regardless of what I type in the Title box.

Q35: I would like to have my labels split onto two separate lines. Is there a way in Grapher to do this?

Q36. Why when I click on "Symbol Properties" in Preferences do I get the message: "Can't get True Type metrics. Typeface: GSI Default Symbols"?

Q1. How can I get the latest version of Grapher?
A. Minor updates (e.g. version 5.00 to 5.01) may be downloaded for free if your serial number is registered. Connect your computer to the Internet, then click the Help | Check for Update command in Grapher. This will download the latest patch and install it on your machine. Information about the latest version is listed on the Version History page.

If you experience any problems with this command or would like to download the full version of the updated software, please email your registered Grapher 5 serial number to This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Once your serial number is verified, we will send you download instructions.

Major upgrades (e.g. version 4 to version 7) cost US$119 plus shipping. Refer to the order form for more information.

Q2. I have several objects in one area of my graph. I want to edit a particular object, but when I try to select it with my mouse Grapher selects a different object. How can I get Grapher to select the object I want?
A. In Grapher 5 you can select objects through the Object Manager. If the Object Manager is currently not visible, choose View | Managers | Object Manager. All objects in the plot document window are listed. Select the object in the list to edit its properties.

Q3. I have many line plots in my graph and I would like to name the plots with names that are more descriptive. How do I do this?
A. Each object, including graph objects, can be given a unique name in Grapher 5. By default, multiple line plots are named Line/Symbol Plot 1, Line/Symbol Plot 2, etc. The easiest way to give objects unique names is by using the Object Manager. To view the Object Manager and the plot at the same time, choose View | Managers | Object Manager. Select the plot in the Object Manager. Right click on the object and choose Rename Object. Type a new ID into the box. Alternatively, single click on a highlighted object in the Object Manager to edit the ID.

Q4. I would like date labels on one of my axes. Can Grapher create a plot from a worksheet column that contains my dates?
A. Yes! Grapher 5 requires data to be in either numeric or date format to create a graph. If a date column is chosen for one of the variables in a graph, the corresponding axis automatically uses date labels. To change the format of the labels, select the axis. In the Property Inspector, open the Tick Labels section. Open the Major labels group and press the Label format where the text <Click here to set label format> is located. Click on the Format tab. In the Date/Time Format section, choose the desired label format or create a new format. Click OK and the axis will automatically be updated.

Q5. I need to print my graph on a printer attached to a computer that does not have Grapher installed. Can I do this?
A. This can be accomplished by printing to a file on your computer rather than printing to a printer. Check to see if you have the printer driver installed for the printer you will eventually print to. If the printer driver is not installed on your computer, you will need to install it. See your Windows documentation for directions.
In Windows (98, Me, 2000, and XP) press the Start button and choose the Printers command from the Settings menu. Right click on the relevant printer and choose Properties. Look for the tab that contains the printer port options. Choose the FILE option for the port setting. Click OK to exit the printer properties box.

In Grapher, print the graph and select the appropriate printer (i.e. HP LaserJet 4 on FILE). Press the OK button in the Print dialog. Grapher will then prompt you to enter a path and file name for the printer file. Once the file has been created, locate this file on your hard drive and then move this file to the computer with the printer. Open the DOS prompt at the computer with the attached printer. Copy the file from the disk to the printer port using the syntax: copy filename port (i.e. LPT1). The graph will print to the appropriate printer.

Graphs can also be exported in a variety of transferable formats including EPS, PDF, JPG, GIF, WMF, or EMF formats. This file could then be opened and printed on the second computer in another software program.

Q6. I need to create several graphs that have many of the same settings (i.e. axis titles, etc.). Is there a way I can create a template graph that works with several data files?
A. Grapher 5 contains a template graph file. Template graphs have a GRT extension. To create a template, make a graph with all of the settings you wish to retain on future graphs such as the number of decimal places on tick mark labels, axis labels, graph titles, line colors, etc. Once the graph is complete select File | Save As. Choose Plot Template (*.grt) in the Save as type field. Type in a file name and then press the Save button.

To use the template, select File | New. Choose Plot and make sure the Prompt for template check box is checked. Open the template, and then open data files to use within the template. The resulting graph can then be saved as a GRF file or exported (File | Export) for use in other applications.

Q7. How do I select the same worksheet for each of the curves in my template without clicking on the worksheet name for each curve?
A. In Grapher 5, when you open a template file, you are prompted for a worksheet. At the bottom of this dialog box, there is a check box labeled "Use this worksheet for remaining items". Place a check mark in this box and all of the curves will use the same worksheet.

Q8. I have created a graph but a plot does not appear within the axes. What happened?
A. Grapher needs two numeric or date columns of data to generate a plot. If you selected a column that contained letters or symbols, such as backslashes and hyphens, Grapher cannot create a plot. If the dialog is showing zero data points, look at the data in the worksheet. Normally, if the column is right justified the column contains numbers. If the column is left justified the column is formatted as text. Change the formatting in the original program the file was created in, save the data file, and recreate your graph.

Q9. I would like to digitize data points from a bitmap graph. How can I do this with Grapher?
A. First, import the bitmap graph into the plot window with the File | Import command. Then, select the bitmap and Choose Graph | Digitizing | Assign Coordinates. Follow the steps to register the bitmap with three known coordinates. After the coordinates are assigned, use Graph | Digitizing | Digitize to select data points from the bitmap graph.

Q10. Does Grapher work with Windows 2000 or Windows XP?
A. Yes, Grapher works with Windows 2000 and Windows XP. The user does need to have Power User rights to use Grapher. If the user does not have a minimum of "Power User" rights, please contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it for a list of registry keys to change. Changing these registry keys to full read/write support for each of the users will allow the Windows "User" to run Grapher successfully.

Q11. I would like to use international characters in my text strings in Grapher.
A. Grapher was designed to use English characters. Double-byte and 16-bit Unicode international characters are not supported in Golden Software products.

Q12. Can I control Grapher from another programming environment?
A. Yes. Grapher can be completely controlled by any Automation-capable programming language, including Visual Basic, Visual Basic for Applications (that ships with the Microsoft Office suite), or the Scripter programming language included with Grapher. Scripter is very similar to VBA. Most modern compilers include some facility for calling Automation-capable applications, including Visual C++. Check your language documentation for Automation or Active-X Automation support.

Q13. When creating multiple graphs in a script how do you reference each curve individually?
A. There are two steps to referencing the curves. First, name the graph. Then, name the curve. The curve’s properties can be edited using the variable name for the curve.

'Create graph and name it Graph1
Set Graph1 = Shapes.AddLinePlotGraph("e:.dat")
'Name first curve Line1
Set Line1 = Graph1.Plots(1)

Q14. My Grapher 2 script fails when run in Grapher 5. The script stops at the PageSetup line.
A. The syntax for PageSetup has changed in the Automation language since Grapher 2. Due to this, you will need to change the script PageSetup command line slightly. Refer to the Scripter online help for more information about the new syntax.

Q15. I have a single X axis and two stacked Y axes. Is there a way to create grid lines parallel to both of the Y axes?
A. First, create the grid lines for the X axis as normal and specify that the grid lines are to be parallel to the first Y axis. Then, select the X axis and choose Graph | Add to Graph | Duplicate Axis. Place a check mark in the boxes to disable the tick marks and labels. After the axis is created, double click on it and click on the Grid Lines button. Make the grid lines parallel to the second Y axis and click OK. Then, on the Line Properties tab, change the Line Style to Invisible.

Q16. I have created a line/symbol graph with point labels, but the points are close together and some of the labels overlap. Is there a way to manually move them around?
A. In Grapher 5, you can select the graph and choose the Graph | Move Plot Labels command. Click on any label on the screen and drag it to a new location. Press the ESC key on the keyboard to exit from moving plot labels.

Q17. How can I make the Grapher window visible when running a script?
A. To make the Grapher window visible, set the Application object's "Visible" property to True:
Set grf = CreateObject("Grapher.Application")
grf.Visible = True

Q18. Can I run an older Grapher script in Grapher 5?
A. Yes, Grapher 5 can run Grapher 2, 3, and 4 scripts. Most commands will not need to be changed. There are a few changes in syntax for some commands. The script should run successfully despite these changes. One exception is the Grapher 2 script PageSetup command. Please refer to the online help system for additional information about the new syntax for this command.

Q19. How do I change a plot’s data file?
A. To change the worksheet used by a graph, click on the curve to select it. In the Property Inspector, open the Plot Properties section and press the Worksheet button. Select all of the plots that you want to use the new worksheet and press OK. Then, select the new worksheet and press Open. The plot will automatically update with the new worksheet.

Q20. I want to show my graph to someone who does not own Grapher 5, do you have a viewer available for this person to download?
A. The demo version of Grapher can be used to view the graph. The demo is available at www.goldensoftware.com/demo.shtml. All output capabilities have been disabled in the demo so the graphs cannot be saved, exported, or printed.

If the user owns Grapher 3 or Grapher 4, the graph can be saved as a Grapher 3 or Grapher 4 GRF file. This will allow the user to make changes, save, print, or export the graph. Newer graph types will not appear in the older GRF file.

If the graph contains portions that will not appear in Grapher 3 or Grapher 4, you can export your graph as a picture (EMF or WMF) or bitmap (TIFF, JPEG, etc.) and send them this exported file. The file could then be imported into another software application.

Q21. Can Grapher 5 create a Piper plot? If so, how?
A. Grapher cannot directly create a Piper plot. However, through a small workaround, Grapher 5 is capable of producing these plots. A sample plot is available by clicking here.

Q22. When loading a template from Scripter, how do I use different worksheets for different curves?
A. When loading a template from a script, only one worksheet can be named in the Open command. After the template is opened, each curve can be selected and the worksheet used can be changed. This example shows how to load the template with one worksheet and change the worksheet for one curve. The first curve ("Line/Symbol Plot 1") will still use the worksheet named in the Open command line.

'Opens Template
Set Plot = GrapherApp.Documents.Open (c:.grt", "c:.dat")
'Change worksheet of curve 2
Dim Graph1, Line2 As Object
Set Graph1 = Plot.Shapes.Item("Graph 1")
Set Line2 = Graph1.Plots.Item("Line/Symbol Plot 2")
Line2.worksheet = ("c:.dat")

Q23. I have edited my data file in another program and want to update my graph. How can I update the graph without closing Grapher 5?
A. First, save the data changes in the other program. Then, in Grapher follow these directions. If a graph that references the data is still open, choose Graph | Reload Worksheets. This will update the graph from the saved copy on the computer. If the worksheet is open in Grapher, choose File | Reload. This will update the data in the worksheet from the saved copy on the computer.

Q24. I rotated a graph and am now unable to change the length of either axis. How can the axis length be changed on the rotated graph?
A. A rotated graph cannot have its size changed. To change the length of either axis, select the graph and choose Graph | Clear Rotation. This will remove the rotation from the graph. Double click on the selected axis to resize. Then, rotate the graph with the Arrange | Rotate or Arrange | Free Rotate command.

Q25. How can worksheet labels be added to a ternary diagram?
A. To add worksheet labels to a ternary diagram, select the ternary plot in the Object Manager. Open the Plot Labels section in the Property Inspector. Check the box “Use worksheet labels” and change the Column to the label column in the worksheet. The graph will automatically update.

Q26. How do I rotate a 3D graph?
A. To rotate a 3D graph, select any portion of the graph and choose Graph | 3D Trackball. Click and drag on the screen to display the graph at a new rotation.

To restore the default rotation, select the entire graph. In the Property Inspector, open the 3D Settings section. Click on the Reset command where the text <Click here to reset to defaults> appears.

Q27. I am unable to activate the Graph | Export Plot Data command. How does this command work?
A. To export plot data to a worksheet, select a fit curve, a function plot, a histogram, rose diagram, or wind chart. Do not select the entire graph, but only the plot. Then, choose Graph | Export Plot Data. A worksheet window will appear with the exported plot data.

Q28. I notice that the R squared statistical value is different in Excel than in Grapher with a fit curve that goes through the origin. Can this be explained?
A. According to a variety of statistical sources, R squared cannot be calculated in the same manner when a through origin fit is selected. Excel uses the same equation regardless of whether the fit curve is forced through the origin. This results in a different R squared value in Excel. This value can occasionally be negative, so using the same equation is not a good idea when forcing a curve through the origin. Grapher uses an equation specifically designed for a through origin fit that takes into account the issues of how the line is centered. Refer to Grapher’s online help for the exact equation used in both cases.

Q29. How can I control the number of symbols in a legend?
A. Grapher 5 has added the ability to allow 0, 1, 2, or 3 symbols in a legend. To change the number of symbols displayed, click once on the legend to select it. In the Property Inspector, open the Legend Properties section. Select the desired number of symbols with the “Number of symbols” command. The graph will update automatically.

Q30: Does Grapher 5 run on Windows NT?
A. Grapher 5 is not supported under Windows NT. Although no formal testing has been performed on Windows NT, Grapher 5 will install on Windows NT SP6 if Internet Explorer 4 or higher is also installed. If you experience problems under Windows NT, please report them to This e-mail address is being protected from spambots. You need JavaScript enabled to view it . If we can duplicate the problem under a supported version of Windows, we will do all we can to resolve the issue. If we can not duplicate the problem, it will not be pursued.

Q31: Does Grapher 5 run on other (non-Windows) operating systems?
A. Grapher is only supported on Windows platforms (specifically Windows 2000, XP, 98, and ME). However, we have heard from several users that Grapher does work on Windows emulators on other operating systems (Linux or Mac).

Q32. Where do I find my serial number?
A. The serial number is on the registration card glued inside the cover of your Getting Started Guide. Please complete the registration card and return to Golden Software or register online at our web site. If you received a download only copy of Grapher 5, the serial number was included with the download information that you received from our sales department. With your registered serial number information complete, we will be able to mail you announcements of upgrades and newsletters.

Grapher 5 also allows you to determine your serial number by going to the Help menu and selecting "About Grapher." The box will show the serial number, as shown below.

Q33. Is Technical Support free?
A. Yes, Technical Support is free to all users for as long as you own the product. You must register your product in order to receive technical support. You can reach technical support by phone, fax, or email.

Q34: I cannot seem to be able to edit my legend title. “Graph 1” appears regardless of what I type in the Title box.
A. There is a problem with early versions of Grapher 5 that did not allow the legend title to be edited. To work around the problem, save and close the graph. When you reopen the graph, you will be able to edit the text.

Q35: I would like to have my labels split onto two separate lines. Is there a way in Grapher to do this?
A. In order for the labels to wrap, you would need to include math text in the label's worksheet cell at the point where you want the text to wrap. An example is included below. The math text \rp1 returns the text to the beginning of the first string. The math text \dn100 drops the line down by 100% of the font size. If you want the text closer together, decrease this value. You will need to use labels from the worksheet to take advantage of these split lines.

This picture shows what the labels in the worksheet might look like when the math text \rp1 and \dn100 are used.		This picture shows what the axis labels look like with the math text in the worksheet cells.

Q36. Why when I click on "Symbol Properties" in Preferences do I get the message: "Can't get True Type metrics. Typeface: GSI Default Symbols"?
A. Often this error occurs because the font is not installed properly. I would recommend closing Grapher. Then, open the Control Panel (Start | Settings | Control Panel) and double click on the Fonts folder. Select the "GSI Default Symbols" font and choose File | Delete. Then, choose File | Install New Font. Browse to the main Grapher directory and select the GSI Default Symbols (TrueType) font. This will install the font. When you open Grapher, you should no longer get the error message when you change the font. You may need to reboot the system prior to opening Grapher.