Technical
Support Overview
FAQs
Our most popular topics regarding
sales, upgrades, the registration process, and customer
service. For more technical questions regarding our
software, check the Knowledge Base.
Knowledge
Base
Our Knowledge Base provides technical support 24 hours a day! We continually add to this
database, so if your question isn't answered, please send
it to us.
Support
Forum
Find answers to your technical questions and interact with our Tech
Support staff and fellow Golden Software users through the Support
Forum.
Useful Links
This is a collection of links to sites that
our users and our own technical team have found useful.
Search
This page provides advanced features for
searching through our site.
Newsletter
Golden Software publishes a quarterly newsletter, DataPoints. Our
newsletter can contain information about Golden Software news, new product
releases, technical articles written by our technical support staff, and
articles written by users about our how they use our software in their
work.
Training Videos
This section provides training videos for several
products to help new users quickly learn activities
frequently used in specific products. These videos may
be viewed on the website, downloaded for repeated
offline viewing, or downloaded as text files. Videos are
added on a regular basis to expand our video training
support library.
Surfer Training Guides
Download a self-paced training guide in PDF format for
either
Surfer 9 or
Surfer 8.
Summary
This page provides links to
specific FAQ sections for each version of each product, current version
information about each product, links to free scripts to help users get
more out of their software, and other useful technical support
information.
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