Technical Support Overview

FAQs
Our most popular topics regarding sales, upgrades, the registration process, and customer service.  For more technical questions regarding our software, check the Knowledge Base.

Knowledge Base
Our Knowledge Base provides technical support 24 hours a day!  We continually add to this database, so if your question isn't answered, please send it to us. 

Support Forum
Find answers to your technical questions and interact with our Tech Support staff and fellow Golden Software users through the Support Forum.

Useful Links
This is a collection of links to sites that our users and our own technical team have found useful. 

Search
This page provides advanced features for searching through our site.

Newsletter
Golden Software publishes a quarterly newsletter, DataPoints. Our newsletter can contain information about Golden Software news, new product releases, technical articles written by our technical support staff, and articles written by users about our how they use our software in their work.

Product Training
This section provides a self-paced training guide for Surfer 8, and training videos for several products to help new users get up to speed more quickly.

Summary
This page provides links to specific FAQ sections for each version of each product, current version information about each product, links to free scripts to help users get more out of their software, and other useful technical support information.