I was recently interviewed by Scientific Computing World (you can read the full article here), a global publication dedicated to providing computing and information technology resources to scientists and engineers. During this interview, I enjoyed discussing how the needs of these scientists and engineers have changed, and how Golden Software will continue meeting their needs in these ever changing times.
The month of March marks our 33rd anniversary, and as you can imagine, we have witnessed many changes over the past three decades! It’s difficult to recall days where printed image resolution of 24dpi was the norm, but that’s where we began. Our first product, PlotCall, was a breakthrough and offered 200dpi imagery resolution for computer generated maps. Fast forward to today and you’ll see our products used to generate maps and graphs for scientific publications, cutting-edge research, business intelligence reports, and even expert witness documents.
We’ve grown to be a global company with products sold in 186 countries and territories. Yet through it all, we’ve remained customer-centric with a tenacious focus on providing useful and intuitive mapping and graphing tools for users. All the while, we are easily accessible and have not entangled ourselves in layers of bureaucracy. When you call Golden Software, you will be greeted by a live, competent individual who is there to answer any and all of your questions.
It has been a pleasure to serve each and every one of you over the past 33 years, and all of us at Golden Software are excited to continue exceeding your expectations for the next 33 years and beyond!
You are welcome to directly send me any questions, comments, concerns, or suggestions. I look forward to hearing from you.
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Golden Software is in a class all its own. Your software is outstanding, but what I really appreciate is when I have a problem, in a matter of minutes, I can get a friendly, live, competent technician on the phone. Who else offers that service in this day and age?
Golden Software support is the reason that I purchased your products. I occasionally have the need to contact the technical support group and have always found them to be very helpful. That level of support is unusual and I appreciate it greatly!
When I first heard of your software from my friend, it was described in near mythical terms. It wasn't until I started using it that the description revealed itself to be apt. The use of these products will no doubt increase the quality and clarity of my research results.