Golden Software Blog

Since its founding, Golden Software has been committed to providing customers with the best and most accessible technical support. We have provided a variety of technical support resources including live support via phone, email, and live chat, online resources via the forums, knowledgebase, and website, and in-program support via the help documentation, quick start guides, and full user manuals. Last week marked the introduction of a new method of support in the form of a live, hands-on training class.

This past weekend, the entire Golden Software team convened in beautiful Golden, Colorado for our annual all hands meeting (AHM). This was our 7^th annual meeting, and like fine wine, it has improved with age; each year is better than the last!

Every year we meet all day Saturday and a half-day on Sunday. Our days consist of numerous presentations covering what we’ve accomplished over the past year, what our current endeavors entail, and where we’re headed in the coming years. We are always asking ourselves, “What’s best for the customer?” and the AHM gives us an opportunity to answer that question together. Our discussions are engaging as everyone contributes their thoughts and ideas. We can feel the energy increase as the meeting progresses.