We accept Visa, MasterCard, American Express, Discover, PayPal, check, wire transfer, or purchase orders.

The quickest way to place your order is online with a credit/debit card or with PayPal. Contact our Sales Department for the other payment options.

All payments are to be made in US Dollars.

A single-user license grants one user the right to use the software license. For each single user license you purchase, you will receive a unique product key. This license may not be used by multiple people.

A concurrent-use license, also called a “network” or “floating” license, is tied to a network. The License Manager or License Administrator software is installed on a license server on the company network. The product can be installed on as many client machines as desired. The product usage is controlled by the license server and is limited to the number of concurrent seats that were purchased.

For further information on licensing, review our Licensing topic in our Support Central page.

If the single user or concurrent-use licenses do not fit your business model, contact us and we would be glad to create a solution that will fit your needs.

You will receive an email containing access to the software program and a PDF Quick Start Guide immediately after purchase. You are entitled to free technical support, access to the many online resources, and product updates.

Updates - bug fixes, minor improvements (e.g. version 5.0 to 5.1)

Minor updates are available for free by clicking the File | Online | Check for Update command within Strater. Version information can be found on the Version History page.

Upgrades - new features and improvements (e.g. version 4 to version 5)

Any eligible serial number from a previous version can be upgraded to the current version at the discounted price of $149USD through your Golden Software account. Please review this article, How do I purchase an upgrade?

For troubleshooting assistance, email support@goldensoftware.com.

To add a seat to an existing concurrent-use license, please contact us to process the order. We will need this information:

1. Number of seats to add
2. Product key of the existing concurrent-use license

If you purchase another concurrent-use license through our online shopping cart, you will be issued a new concurrent-use license instead of having a seat added to your existing license.

All of the content found in the User’s Guide PDF is available within the program’s help. It is not necessary to purchase the User’s Guide. However we compile the content in an easy-to-read document format for users who prefer to print the help or read the help in book format.

If you are a tax exempt entity conducting business within the State of Colorado, Washington, or California, contact us to provide your tax exempt number so we do not apply state sales tax on your order.

Optionally, tax exempt entities outside of the states listed above may contact us with their tax exempt numbers should sales tax rules change in the future.

View pricing for all Golden Software products on the pricing page.

The full Golden Software End User License Agreement (EULA) is available for review: goldensoftware.com/terms-of-use.

Please see the Sales, Orders, and My Account knowledge base on Support Central for additional answers.